Training – ISO 9001

ISO 9001:2015 Training Sessions

ISO 9001:2015 Essentials

The one (1) day ISO 9001:2015 Essentials Session is targeted for companies who need to understand both the big picture of what this ISO Standard is, as well as the details of what’s in it. Includes front end discussions on the overall structure, followed by specific education on the requirements for each of the ISO Elements. The group will be divided into teams and they will complete workshop exercises on each Element to reinforce learning and understanding of all the ISO 9001:2015 requirements.

ISO 9001:2015 Essentials + Gap Audit

This combines the ISO 9001:2015 Essentials Session with a Gap Audit – This approach is used to assist organizations in launching their transition efforts for this new ISO Standard.  This event accomplishes two things: a) it provides education on the new ISO 9001:2015 Standard for your key personnel (i.e. internal auditors; etc.), by highlighting the differences from the 2008 version; and b) assesses the gap from where you are today to where you need to be to achieve compliance to this new ISO Standard.  Training certificates covering education on the new ISO 9001:2015 Standard, as well as issuing of a Gap Audit Report for distribution to your Top Management, are the two deliverables from this event.  On a final note, a closing meeting can be arranged with key individuals so they can hear first hand the results of the Gap Audit that was performed.  PS:  We’ve also done this session with just the QMS Management Rep attending, which allowed them to quickly get up to speed on this new Standard, as well as to see how much of an effort the transition will be… and of course they receive their own Training Certificate as part of this event.  This also allowed them to avoid traveling offsite to get the training they needed anyways, as evidence for their Certification Bodies.

Documentation Development Training Workshop for ISO 9001:2015

This Documentation Development Training Workshop for ISO 9001:2015 Session is intended to be a very interactive, hands-on session (hence the name Workshop) where your QMS documentation will be created/revised, with guidance from an experienced facilitator.  This type of session can help launch your transition efforts by getting a lot accomplished within a compressed time-frame.  If your organization has already begun the re-write then this session can be used to validate what you’ve accomplished so far, or if you haven’t yet begun, it can be the catalyst to get things started (…which is usually the hardest part).  Deciding how to move from your current QMS structure into a new one can be a daunting task and this session can help you navigate through it.  A copy of a sample Quality Manual (re-iterating the “shall” requirements found within the ISO 9001:2015 Standard) will be provided to each participant.  As always, our focus will be on how to develop a simplified and streamlined quality management system, that helps to drive improvement in your business.

ISO 9001:2015 Executive Overview

The one to three hour ISO 9001:2015 Executive Overview Session provides executives, managers and supervisors with the essentials on what ISO 9001 is all about, what it’s intent and purpose is, how it can be used to drive “continual improvement”, how it impacts the role of management/supervision, and how ISO 9001 can be used to support other business performance improvement initiatives! This is an excellent session for anyone who manages other people and wants to gain a good understanding of what’s in the ISO 9001:2015 Standard, and how they can now use it to improve business performance.

ISO 9001:2015 Orientation

The one to three hour ISO 9001:2015 Orientation Session provides frontline personnel help on understanding the basics of what ISO 9001 is about, learn what it is trying to do, how it can affect their job and to discover ways to use ISO as a “tool” to get their tasks done! This is an excellent session for anyone who wants to gain a basic understanding of what’s in the ISO 9001:2015 Standard and how it can affect their job.

Internal Process Auditing for ISO 9001:2015

The two (2) day Internal Process Auditing for ISO 9001:2015 Session (also covers requirements in ISO 19011) is focused on a process approach to auditing with the objective being not only to assess conformance of the quality management system, but also to uncover process improvements during an audit. This goes hand in hand with the process auditing requirements found within ISO 19011 and the process approach covered in ISO 9001:2015, which promotes continual process improvement throughout this Standard. An enhanced checklist is developed, and there will be workshops throughout, to reinforce learning, as well as a live, practice audit. If you are looking to meet the ISO 9001:2015 internal audit requirements and to “raise the bar” for your internal audit program then this is the course you should consider.

ISO 9001:2015 & Auditor Refresher Session

The two (2) day ISO 9001:2015 & Auditor Refresher Session is focused on providing refresher training for your Internal Audit personnel on the essentials of the ISO 9001:2015 Standard as well as explaining how to use a process approach to auditing. The objective is to give them a strong overall perspective on the structure of this Standard and its focus on satisfying Customers. For process auditing, the objective is not only to assess conformance of the quality management system, but also to uncover process improvements during an audit (a critical ingredient found within ISO 19011 and the process approach covered in ISO 9001:2015, which promotes continual process improvement throughout this Standard). An enhanced audit checklist is developed, and there will be workshops throughout, to reinforce learning.